My wife and I along with a few friends visited Ecuador and Galapagos to celebrate my 40th Birthday. We arranged our trip through the travel center and worked with Diana. The booking process was seamless and Diana and the colleagues were responsive and extremely helpful in providing different options. Our booking was complex since we had two itineraries within our group and we requested changes along the way. Throughout the process Diana was patient and was able to accommodate our changes. We went on cruise but also stayed in Santa Cruz for 3 days. The cruise was spectacular in terms of quality of the vessel, organization of the staff , delicious food , knowledge of the guide and professionalism of the staff. We had two glorious weeks in Ecuador: First, a four day Galapagos cruise with Natural Paradise. The accommodation, food and services were excellent, and most importantly, the trips to study nature, animals and birdlife were expertly guided in the most knowledgeable manner. The second part was a week based in Quito (Mariscal area), with three full day excursions to Cotopaxi, Mindo and Otavalo. Thanks to the most perfect driver/guide, these were further successful and enriching experiences. I would recommend booking through the travel center without any reservations.