I travel agency did a great job from the beginning to help us plan a trip to Prague, Budapest, and Krakow. We planned the trip within 1 month of departure after my husband find out he has a work meeting in Prague and we decided to tag on 8 days for vacation since we love traveling but haven't been to Central Europe. Our agent who was based in NY reached out once received my request to ensure he understood what we were looking for. He was patient and understood what we were looking for to adjust the proposal a few times. Since we haven't been to this part of the world, we added quick stops in transit in between the 3 cities to also stop in Vienna, Slovakia, and Auschwitz.
We did a private walking tour in each city and the local guides were excellent. The drivers for transportations were also great - particularly in Prague and in Budapest. Hotels were nice. We particularly liked the hotel in Budapest. The restaurant recommendations were helpful - we ate mostly local cuisine and really enjoyed, from casual street food to Michelin-star restaurant. The arrangements overall were very smooth. Our travel agency helped make the trip easy and comfortable - all the logistics were taken care of, allowing us to just relax and enjoy. We enjoyed the entire trip overall - it was nice to see Prague, Budapest, and Krakow for the first time. It was a particularly memorable, unique experience.