The tour was well-planned and the best part is that the travel agency had organized things in a pretty well way. The travel agent learned so much about our interests and the type of vacation we want to make it excellent. She also gives us some valuable suggestions that will make our trip easy and smooth. For instance, the number of days in Zagreb, Split and Dubrovnik were perfect for the type of vacation we enjoy. We love to explore places but also don't want to be exhausted. Renting a car was a bit of a concern but her assurances made us decide to go for it and it's the only way to go. It allowed us to see as much of Croatia, even Slovenia (Bled) and Montenegro (Kotor) at our own pace and time. With respect to this Croatia travel company, I would rate them a 5-star. From the planning to the communication during our trip, they made themselves available and accessible. They have provided us with all necessary information for the service providers but also made themselves available when needed. We felt secure knowing that if issues come up, that we have the backing of their company. And minor issues did come up but it was resolved very quickly and without any impact on our schedule.