The outstanding staff! All of the staff we encountered from guides, porters, chefs, phone customer service and staff at the sungate office were outstanding and we cannot thank them enough for making it an excellent trip. All of the porters were very hard working and diligent and the food we received whilst on the trek far exceeded our expectations. Based on the quality of the content of the trip and your staff we would have given a 10. I would appreciate it if my comments regarding your staff could be fed back to them as everyone we encountered was a real credit to your company, and they are the reason we would recommend this trip with to friends.
I enjoyed my Inca Trail hike so much more than I thought I would. The staff could not be more helpful, knowledgeable and attentive to our needs. The group of people I trekked with were brilliant and had varying ability levels. The guides David and Saul managed this with precision. David and Saul made this an experience to remember with their professionalism, friendliness and an obvious passion to make this a trip of a lifetime. Our porters were sensational. What a fantastic team of people that worked tirelessly to ensure all of our needs were catered for always behind the scenes almost going unnoticed. The chefs performed miracles from the cooking tent. The food far outweighed my expectations and they deserve real credit for their catering skills. The sleeping bag was fantastic, it was very clean and very warm.I had an amazing time and met some amazing like-minded people and did almost everything I wanted to do in South America. I'd love my family and friends to experience the same.