My husband and I just returned from a trip to Peru with this travel company. Thomas Manchester, our South America Travel agent was fantastic from our first conversation right through to the end. He was very quick to respond to our numerous questions during the planning process, and very patient with the many changes we made before our itinerary was finalized. The end result was a great trip--comfortable hotels, extremely knowledgeable and friendly guides, and personalized service. We visited Chiclayo, Trujillo and Cajamarca and were very pleased with all aspects of the trip. We travelled through Peru, Bolivia then onto Chile which included a trip to Easter Island. 100% of the travel companies, transportation drivers and guide, attractions and hotels arranged by Thomas throughout Peru and Bolivia were amongst the best service we have ever received.
We were very impressed with how well organized the trip was and how good all the tours were. At every meeting point, someone was there is a sign with our names on it, and off we went, often on private tours (the three of us in my family, a driver, and a guide). We had a few group tours as well, and those were also excellent. The hotel choices were excellent. When we contacted the company a couple of times during the trip, the representatives were extremely responsive and helpful. We had a fantastic trip overall and had excellent communication with this travel company. If we go to South America again, we will be contacting them first.