This trip to Los Cabos through the travel company. Leisure.com was simply astonishing. While my wife had been to Los Cabos earlier, the rest of the family had no idea as to what to expect from the tour. However, right from the initial moments of our arrival in Los Cabos, the travel agent made us feel so comfortable.
We definitely couldn’t have asked for a more experienced, professional guide to take us through the gorgeous, contradictions and contrasts that define the past, present and future of Los Cabos. She was thoughtful, smart, resourceful, funny and accommodating. Not only did she responded to our stream of queries and kept us engaged throughout, she hit it off amazingly with our teenage girls which made the tour so much fun and meaningful for them. They both proudly consider her a friend now, as do we.
When things go as planned and smoothly, praising a guide becomes easier. However, the real evaluation of a person is how they manage things that differ from the expected. In our case, it was our never-ending requests for schedule adjustments. However, most importantly, it was when our car broke down on the way. The travel agent with the driver handled every detail so effortlessly and calmly. Just in about 30 minutes, our new driver with his car came to pick us and transfer to the destination. I really want to give a big shout-out to both the drivers and accommodating travel agent.
We loved the structure and content of our itinerary, and appreciate your efforts. Also, the homes we stayed in and our hosts were lovely, and the accommodations struck the right chord for our experience.